Buyer Cancellation
- Allowed: You can cancel an order before the Merchant has started preparing it.
- Not Allowed: Once the Merchant begins preparation or the order has been dispatched, cancellation is not permitted.
Non-Refundable Scenarios No refund will be issued for:
- Change of Mind: Canceling after preparation has started.
- Address Errors: Delivery failure due to an incorrect or incomplete address provided by you.
- Unavailability: If you are not present at the location to receive the delivery.
- Buyer Damage: If items are damaged or spoilt by you after delivery.
Disputes
- Any disputes regarding cancellations or refunds will be reviewed on a case-by-case basis by our support team.